Leading a team isn't about shouting orders or making people afraid of you. It's about clearly communicating goals and expectations, empowering people and trusting them to make good decisions, and making sure there's space for everyone to feel heard. That's easy to say but tough to do.
This workshop helps create a positive, collaborative environment where success depends on everyone to do their part while the captain keeps the ship moving forward. When done right, leadership makes everyone feel like they succeeded.
Active listening allows clients and employees to feel heard and cared for. Our workshop for management, sales and service teams builds listening skills that helps everyone feel engaged and included.
Be present and attentive when others are speaking and you'll respond better to what they are saying by building on top of their contributions. Pay attention and nothing gets missed.